Returns & Exchanges

At Lighter, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day hassle-free return and exchange policy for all unused items in their original packaging.

Return Process

• 1.
  Initiate Your Request

  Log in to your account and visit the 'Order History' section to select the items you wish to return or exchange.

• 2.
  Print Shipping Label

  Once your request is approved, download and print the prepaid shipping label provided via your email.

• 3.
  Package Your Item

  Securely pack the items in their original box, ensuring all tags and accessories are included to prevent damage during transit.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number until your refund or exchange is processed.